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Hi there, I have one of the new 7450s, the ultralight model. Every time I put the device to sleep (close the lid), the cursor disappears, and I have to restart the device to bring it back. It's not even like the cursor is there in the background. I can see the trackpad has power as when I input mo

I had latitude E7270 set up with Microsoft admin account and a user account. this was done a while ago for a client who was logged in the user account.  I recently discovered that that accounts disappeared and the user installed a new Microsoft account as the single administrator. I am curiou

Dear Dell Support Team, I am reaching out to report an issue with my Dell Latitude 7440 laptop's touchpad. Recently, I have encountered several problems with its functionality: The touchpad is unresponsive at times. Occasionally, the touchpad seems to click on its own without any input from me.

Hello and thank you in advance for any assistance. I have searched and searched, but can’t find out or think of a use for a connection to the mainboard. Some models have a cable from the lcd panel assembly that plug into the JIRTS1 port on the motherboard, and some don’t.  Any thoughts what thi

My E6440 with the <Private data removed from public view. DELL-Admin> has an IPS display. As is usual with IPS displays, the angle dependency and brightness are very good. However, the contrast is clearly too high due to an unsuitable gamma value of the display. Where can I get the colour pr

I recently received a new Dell Latitude 5530 (2023 model), running Win 11 Pro. I use Macrium Reflect software to do image backups, and one of the first things they advise is to create rescue media and make certain you can boot from it.  I used a USB flash drive to create the media, but was not

Hello, I have a Latitude 3520 with the default 2x8 GB 3200 MHz RAM sticks. According to the service manual, the machine accepts 2x32 GB RAM sticks but I did not realise that specifies 3200 MHz and I bought Mushkin Enhanced 2666 MHz RAM sticks (https://www.poweredbymushkin.com/Home/index.php/products

Can I upgrade my latitude 5540 i7 gen 13 2023 to ddr5

I've got a Latitude 5520 running Win 10 that I cannot disable the screen lock option and/or keep display from turning off when plugged in. I have tried via personalize, power options, registry settings & group policy! Everything I try, after changing the settings, screen will go black after a co

Dear Comunnity,I have a Dell Latitude 5401 laptop, and I have the original 130W charger (19.5V 6.7A). The charger is huge and heavy. I saw that there are USB-C chargers available. Will USB-C charger charge faster or slower? Ot the same? Which one should I choose for my model? The ones I found have 6

Dear community, I have a Dell Latitude 5401 laptop. The battery is 3HWPP, 68Wh, 15.2V. In Dell Power Manager, the battery condition is medium (2 out of 4 dots). If I run a report via cmd powercfg/batteryreport, the design capacity is 68005 mWh, and the full charge capacity is only 32619 mWh. Does it

Ran a diagnostic and it gave me the error code 122 Memory errors to replace memory. I'm not sure if it's the hard drive or ram.  No other information is given.  I also can't find where the ram is on this model.  

I recently used alcohol (99%) for cleaning Dell 7230 and the back cover's paint surface peeled off massively. This phenomenon happens on every surface that alcohol contacts with.  Where can I have extra back covers for self repair? I would like to buy one to change the original one.  Why

Has anyone managed to get a modern Latitude 5*** laptop to work with an external USB Windows Hello IR camera whilst the lid is shut? After some googling I see this has been an issue in the past & seems to be related to power settings, see: ‎Windows Hello with lid closed | DELL Technologies I h

Hi I have installed a WWAN card (DW5821e) to a Dell 7230 (not enabled WWAN in factory). The computer can detect this card in bios. ( Cellular device installed )  But when I go to hardware monitor, there is not such device, so when I used one_click_tool for enable the radio, the button is grey

Constantly such revolutions, even without load.Is it normal?

I have dell latitude e6430 laptop and I want to upgrade my cpu to i7 3770k does it support my laptop or not ....?

I installed the second HDD.Now, when loading, I am always prompted to create a RAID.How to disable?

I've been searching for a replacement battery for my Dell Latitude 3470, but all google showa are for Inspiron's. They do include Latitude 3460 series, is this the same battery I need? Thanks JP

Hello from Germany!Im looking for a new cmos battery for my Latitude 7370.The standard cmos battery cables with two pins does not fit.Dell Latitude 13 (7370) CMOS BIOS Battery - 2VKTDAnyone around having such a cmos battery (or only the cable with the 2 pin plug?Or any hint, where to buy in Germany