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I downloaded the latest alien command center 6.2.7 and still can't find the FX module. Can someone please put me in the right direction? Thanks 

My new Inspiron 3520 doesn't have a USB C port to connect to my dell docking station. Is there a female adapter I can get that works with the other USB ports on this machine?

Hello, For some time now and with various DELL updates, the laptop does not detect the headphone microphone, connected through the 3.5 jack. I have tried it with several headphones. When I plug in the headphones, on this control panel screen, it detects the headphones but not the mic, which says "

Hey there! I'm kinda new to docks technology and wanted a good dock for my laptop (Inspiron 5480) to save some space and declutter my desk to have a minimal look. However, I'm having a hard time finding a right one and not really sure if this laptop supports thunderbolt docks or other usb-c docks. I

I have manually installed windows 8.1 and it's running well. But when I went to download the chipset driver, I couldn't found the OS I use. The last OS showed in the webpage was windows 7. What should I do?

Recently, I discovered that the audio mute key on my laptop isn't working. The button to mute the microphone is seemingly fine and glows white when pressed. However, the audio mute is unresponsive and gives no indication of muting when pressed but still glows white when the volume is manually lowere

Hi, Is there a way to access the fingerprint scanner for fingerprint images? In a previous post your team has mentioned as below: "It cannot be used to scan anything apart from fingerprints." My question is, can we use the fingerprint scanner to scan fingerprints and see the images? Are there sp

Just got my first Alienware (m16 R1) and I can't seem to find any indication of full battery when the notebook is charging while turned off? I noticed the alien head on the inside "breathes" when charging turned on only. Is there any indication of charging (or fully charged) while the pc is turned o

Service manual has two options 1. 4 cell 54 wh 15vdc 2. 3 cell 41 wh 11.2vdc Question can I upgrade the 3 cell battery to a 4 cell?

1. Why ram is locked at 2666 speed instead of 3200 mhz?? the original 8gb memory hynix module supports 3200 mhz however it is downclocked to 2666mhz. the cou is i5-1235U and capable for 3200mhz ram speed clock. There is no bios option for memory speed, or speedstep or cpu or virtualization. Pleas

I recently used alcohol (99%) for cleaning Dell 7230 and the back cover's paint surface peeled off massively. This phenomenon happens on every surface that alcohol contacts with.  Where can I have extra back covers for self repair? I would like to buy one to change the original one.  Why

Well i have, an unusual problem I exported the bios settings of my laptop to set it more to my preferences. And I came across the RAM overclock settings, but I didn't know that these settings don't actually work and are only there because the BIOS structure needs them. I changed the ram profile to X

How can the battery be at 0% on the left but nearly full in the chart? I was watching a film on VLC player before bed last night, on an external monitor attached to the USB-C port on my XPS 9510. The monitor was also providing passthrough charging and acting as a hub for my keyboard and mo

I cannot get all 3 displays to show their maximum resolution when I get it to the dock. 2 of the monitors I am using a DVI to Display Port. Active. adapter 1 using DVI to Active Usb C adapter (with also an optional usb C active to HDMI, [later on that]) Both monitors are using the DP and that nev

I am trying to install an AmScope CMOS 16MP (MU1603) camera to use on my XPS13 9320. I purchased a  USBC to USB3.0 cable  and I can get the camera to work on other computers using the cable.  It will not work on my xps13.  I am using the latest driver for the camera - iScope Cor

Has anyone managed to get a modern Latitude 5*** laptop to work with an external USB Windows Hello IR camera whilst the lid is shut? After some googling I see this has been an issue in the past & seems to be related to power settings, see: ‎Windows Hello with lid closed | DELL Technologies I h

Hi I have installed a WWAN card (DW5821e) to a Dell 7230 (not enabled WWAN in factory). The computer can detect this card in bios. ( Cellular device installed )  But when I go to hardware monitor, there is not such device, so when I used one_click_tool for enable the radio, the button is grey

I have 3 external Dell 3007WFP and 1 laptop screen. I have 2 of the 3 dell using active dvi to display port and then one using USB c to the thunderbolt port. I've tried messing with resolutions but I can't seem to get all 4. I put them all at 1280x 800 It only allows 3 monitors. The laptop I have

Constantly such revolutions, even without load.Is it normal?

I don't know how long my computer has had this issue. I have no audio and the icon on the says no audio output device is installed.  I click on settings, systems, and then sound.  IT says no output device found.  I think I downloaded the Realtek audio driver and installed it.  W