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3 Posts

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March 29th, 2024 12:06

corrupted bios

Well i have, an unusual problem

I exported the bios settings of my laptop to set it more to my preferences. And I came across the RAM overclock settings, but I didn't know that these settings don't actually work and are only there because the BIOS structure needs them. I changed the ram profile to XMP Profile 1, the laptop no longer turned on, displaying a lack of ram error (2 white lights and 3 amber lights), So i unplugged the battery and cmos battery to reset the bios settings, the laptop started normally (resetting itself 3 times as always, if I remove the RAM sticks, the laptop does not even go to the settings reset procedure, both RAM sticks and ports work) but the last time the same error appeared. So unfortunately the frame settings have not returned to their basic state. Is there any way to restore the BIOS settings without physically replacing it?

Laptop model: Dell inspiron 15 Gaming 7567

5 Practitioner

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5K Posts

March 29th, 2024 13:17

You can perform a BIOS recovery.  Do not use the image from your boot drive as it may be corrupted as well.  Download and put this BIOS recovery image file onto a USB formatted with FAT32.  Follow the instructions from the article below to flash the BIOS firmware. 

https://www.dell.com/support/kbdoc/en-us/000132453/how-to-recover-the-bios-on-a-dell-computer-or-tablet

Moderator

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16.8K Posts

March 29th, 2024 12:24

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

1 Rookie

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3 Posts

March 29th, 2024 15:00

@Chino de Oro​ I think that i cant do anything to repair this.
After replacing the battery to try to start the recovery image it is showing the same error :C (2 amber 3 white) but if i just turn i ton without ctrl+esc its booting itself 3 times and then the same error appear.

(edited)

5 Practitioner

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5K Posts

March 29th, 2024 20:42

Must have at least one DIMM of original RAM installed for system to operate.

1 Rookie

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3 Posts

March 30th, 2024 09:55

the problem is that it is plugged in...

(edited)

5 Practitioner

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5K Posts

March 30th, 2024 22:32

Assuming you are using the OEM memory module which was shipped with the machine.  You don't boot the machine.  With the BIOS recovery USB plugs in, Just hold both Ctrl + Esc keys and connect the power adapter.  When you see the keyboard light lights up, release the keys and BIOS recovery interface screen should display.  

1 Rookie

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52 Posts

April 1st, 2024 12:35

There's a good chance you can restore the BIOS settings without physically replacing it. Here are a couple of methods to try:

Method 1: Clear CMOS

This is the most common method to reset BIOS settings to default. It involves clearing the CMOS memory, which stores BIOS configurations. Here's how to do it:

  1. Power Down Completely: Turn off your laptop and unplug it from the power source. Remove the battery as well.
  2. Locate Clear CMOS Jumper: Consult your laptop's service manual or search online for your specific model and "Clear CMOS." This will help you locate the Clear CMOS jumper on the motherboard. It's usually a small jumper with two pins connected by a plastic cap.
  3. Reset the Jumper: Move the jumper cap to the opposite pins for about 10-15 seconds. This shorts the circuit and clears the CMOS memory.
  4. Put Everything Back: Replace the jumper cap to its original position, reinsert the battery, and connect the power cable.
  5. Power On: Try turning on your laptop. The BIOS should now be reset to defaults.

Method 2: BIOS Reset Button (if available)

Some laptops have a dedicated BIOS reset button on the chassis. If your laptop has one, you can press and hold it for a specific time (refer to your manual) to reset the BIOS.

Important Considerations:

  • Consult the Manual: Refer to your laptop's service manual for specific instructions on clearing CMOS or using the reset button.
  • Safety First: When dealing with the motherboard, be mindful of static electricity. Ground yourself before touching any components.
  • No Success? If these methods don't work, it's recommended to contact your laptop manufacturer's support for further assistance. They might have additional troubleshooting steps or suggest a BIOS update if available.
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