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WD19S Docking Station Audio Cutoff
Latitude 7430
Hello,
I have been using my WD19S Dell Docking station for a few days and I am running into an issue where while using headphones, the audio will either cut in and out briefly or the audio will disconnect completely until I replug my headphone. I am using a Logitech H570e wired headset. If I plug it directly into my Dell Latitude, there are no audio issues at all and will never cut out. I have updated all the drivers for the docking station which I downloaded directly from Dell's website. Anyone else have any issues with the audio and is there a potential fix?
Thank you
ithorien
3 Posts
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March 5th, 2024 20:25
Changing frequency has worked for me, but it's a peculiar issue and I'm curious why it happens at random with the dock hardware.
ldavids7
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March 6th, 2024 20:02
@robifuze this has worked for me as well, been testing for over a week now and havent run into the audio issues. thank you for the suggestion, this may have been the fix we were looking for.