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April 24th, 2024 17:37

strange sounds coming from speakers at all times (8 sec video) possessed?

Hello community. I have never heard sounds like this. 
I have a Dell XPS 13 9365 laptop (Intel i7-7y75, 16GB RAM, 512GB SSD) that I bought new. Until recently, the audio was working fine, but after taking it out of storage and reset/format the drive I hear loud crackling and theremin-like static noises coming from the speakers, even with the audio drivers updated and BIOS flashed.

The laptop is in good condition overall. Windows 10 Home (too weak to support Windows 11)

I've included a video showcasing the issue: https://youtu.be/rVqOtrYq_GQ and https://youtu.be/2Jh_J7RwLrY

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April 26th, 2024 11:27

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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