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Hi, I placed my order on Dell site on 30th June. The site says, order is confirmed within an hour of payment confirmation but its been 4 days now. Payment is confirmed by Dell support on phone and bank also, still I don't have an order number or confirmation if I will receive my order. If I try to
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Customer Care
I have had few gift cards that i purchased about 8 years ago. Even though i have about 200$ worth of balance left on it, i am not able to get it to be accepted in any of the dell websites. It is mentioned on my physical gift cards that the value does not expire. I tried reaching out to the custome
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Customer Care
I have a Dell XPS 13 9350 - SSD and when I try to write to a USB flashdrive I am continually getting a windows stopcode of System Service Exception. Microsoft's support is useless and speaks of a write protection on the USB drive. I scanned the USB drive without any problem, I tried to update
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XPS
I have a similar issue to a number of other users on this forum i.e. I am using a next gen console (Xbox Series S) and cannot get 1440p @ 120Hz mode to work with this monitor. I see a number of users had their units exchanged for models with newer firmware versions that supported this video mode. Pl
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Monitors
Hi, I ordered a Dell Latitude on the 13th July, the delivery date is 'Estimated to Arrive By: Oct 19, 2021' I mistakenly thought it would be here a lot sooner. Are the waiting times usually this long? thanks M
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Latitude
I had called tech support, they checked and they numerous things. They sent the technician, they had changed the display, which was defective. One of the technician changed it, diaplay was defective again. The display is changed 4 times, everytime defective part. The problem is going on for past 2 m
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Inspiron
I spent $3,200 on an Alienware m17 R3. Mistake #1. When I received it, the screen had problems with discoloration on the dark spectrum. After a week of working with technical support on the problem without a solution, I decided to return the system. I followed all the proper procedures with an offic
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Customer Care
Hi Team, I've purchased my laptop in July 2020, I haven't received my cash back applied at that. Please confirm by when can get the cash back for the purchased order. Please contact me for providing order details if required. Regards Teja
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Customer Care
Hi Dell India Customer Care, I placed an order through the Dell India site on 31st august2020 for an Inspiron 14 laptop and paid from my PNB account. The amount was debited successfully (after the OTP), but the browser showed an error on redirection to Dell site. . But I have not received my order
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Customer Care
I have replaced my laptop's battery with a new original one, of same type 8858x for my Dell Inspiron 15r 5520. But now battery meter always shows plugged in. And also after every turn on, it shows an error that wrong charger plugged in even if I had not connected any. Please resolve this issue.
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Inspiron
I ordered a dell g5 gaming 15 last week and I have never gotten a confirmation letter. Can't even reach customer support. Should I just cancel the order or should I wait? School is starting and I don't have a computer to work with.
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Customer Care
Hi I own a Dell Inspiron 3477 AIO and when ever I turn on my desktop, it gets stuck on “the operating system did not shutdown cleanly” and I’ve been waiting for hours but found no result to solve this issue. I need help
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Inspiron
Bonjour, Je souhaiterais remplacer 3 disques durs sur un PE R720 en predictive failure. Pourriez vous me faire parvenir un devis ? Merci.
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Enterprise Support
I received an email from Dell the day before yesterday saying that my laptop delivery will be postponed to September 23rd. When I bought this laptop, the official website showed that the computer will be shipped in 2 to 3 days. When I checked your official website again today, I found that the compu
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Customer Care
Does anyone know Dell's usual upgrade cycle with new tech? Presumably the new NVIDIA GeForce 3000 series cards are showing up soon (rumored as early as September/October). Would Dell adopt these in Q4 of this year or would we see them early next year?
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XPS Desktops
Hi, I have an Alienware 17 R4 and i have recently clean installed windows 10 on my device. I have installed all the drivers but i am unable to find few of the applications which were preinstalled on my device. Particularly the one which lets you control the led on the device. Can so
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Alienware
Per this thread, can I exchange this monitor even if I live in Thailand?
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Customer Care
My Wirless Is not working even I Used Scroll Key+F2 in external Keys What will i do??
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Inspiron
Good evening From my work I got the above mentioned tower, which also worked perfectly at work until the end. Today I tried to get the device ready for my purposes, i.e. graphics card and hard disks installed. When I tried to start the tower there was nothing but the noise of the fans and the ment
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Precision Fixed Workstations