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I am posting here out of desperation and praying that someone at Dell has some compassion. On Dec. 14, 2020, I purchased a laptop from dell.com using my credit card.  It was charged December 24.  The laptop was delivered to my house December 29.  After a few days, the monitor’s displ

Hello everyone, I have NEVER posted on any community post before, but it has got to the point where I have no other choice. I have been on the phone with Dell for 3 hours now, with calls being transferred back and forth because they have zero clue how to help me, so their immediate response is to h

I sent Dell my laptop for an out of warranty repair in late October. I paid extra for a quick turnaround.  The box arrived as promised, I sent in the laptop and it should have been fixed and sent back to me within a few days like they did with the many other laptops I sent to them in the past

Hi, Here is my issue, I have initially purchased a DELL XPS 13 (8 GB RAM) laptop just before thankgiving. The very next day, I found another DELL XPS 13 model in DELL website with 16GB configuration for the same price as 8 GB RAM laptop. I called customer care and requested them if there is way t

Is there a way to stop my xps from losing its connection to my iPhoneX?  Its a bit odd in that it seems to disappear after awhile and then i can't re-add it as it doesn't show up when i look for a network to join.  I've read that sometimes battery mode puts the wifi to sleep to save power

Few days ago i think before some update i have problem play with world of warcraft the game have some glitch some parts the game blink i tried play other games also y full run test of my pc also test from 3Dmark but the problem is with Shadowland Wow i play with alienwareme 17 YOUR SYSTEMWindows 10

Hi, I recently purchased a Precision 3240 Compact, arriving today. When I look for accessories for it there are none available in the US. They are available in Ireland and UK but we are not allowed to purchase. I need someone to explain to me why products made by Dell can not be purchased in the U.S

hi i want touchscreen is it possible to upgrade my laptop to non touchscreen to touch? i upgrades my self from 1366 to 1920  was not hard but i is it possible to update to touch?   back of my computer :  i have 16GB m.2 256GB i5 6gen 2,40Ghz   if thats thats helps thank

I ordered laptop and Apparently its been delivered. When I called customer care and informed them that I have not recieved it, they said the case investigation team will be in touch but never did. Instead I kept calling them trying to find out when I will recieve my laptop. I even asked to one cust

I placed an order three weeks ago that was supposed to ship today. Instead I got an email telling my my expected ship date was pushed back another seven weeks. I get you can't make parts show up, but looking through the forum here this has been how production has been running at Dell for going on e

Had lap top 1 week. Every time I open google chrome the external screen blanks for usually 10 seconds. Had multiple calls/chats with dell, all they tell me is it’s a software issue I have to pay $99 to fix! They said it was a google issue, I switched to Edge and IE, and it still does it. Trie

Hi, I am using Dell inspiron15 laptop with windows 10 I am having this monitor going black issue since an year. It is going black when I move the laptop. And it is displaying again with Lock Screen in seconds some times taking couple of minutes with Lock Screen . please let me know the fix for t

You guys at Dell are making a huge mistake discontinuing the 17.3" Inspiron. Just one man's opinion, but I'll bet it is shared by many others.   Sad.

What is the default Stripe size dell uses for a raid 0. I have failed drives trying to recover but all my recovered files come back at 0KB files. Maybe the drives are a lost cause...

I've dug through the message boards and realize this is a common problem but I haven't found a solution that works for me. If I disable and enable the audio chip with my headphones plugged into the jack I get audio, but if I unplug them the audio goes to the computer speakers. I have MaxxAudioPro,

Ordered two computers in Black Friday, in November 29, 2020 got the confirmation. Then got one computer in December 31st delivered by Fedex. Not too bad after the delivery was re-scheduled twice right? Wait, where is my 2nd computer? I started contacting Dell in December 31st, and the answers I got

I sent my laptop in for repair on Dec 27, 2020. I received an email on January 7, that they need to reload software and need my permission to do this. I replied to the email within 5 minutes. I called on January 13 to check on the repair. Apparently, somebody didn't check their email. I was told I w

I have LITERALLY spent the last 24 hours trying to purchase a new computer to no avail. My online account is still liked to an OLD DPA account number that has been closed since last year.  I applied for new financing yesterday, and therefore I have new DPA account number for the new financing.

I was using my laptop while it was in charging. Then I put it on sleep while charging , after some time when I tried to turn on I got surprised. It won't get turn on but power indicator blinks once in a 5sec. Then I removed the battery and plugged in the charger and tried once again but faced the

I've had my Dell Rewards pending since December 18th for $72.50 and I want to know how to resolve it. I contacted customer support, and they couldn't do anything. Then, when I sent an email to customer care(which the support member linked), I got asked if I wanted to buy a laptop for business or for