TPM 2.0 not working

Good morning

I have irritating problem with TPM 2.0 on my Dell Latitude 7320 laptop with BIOS 1.34.2. From about 2 weeks:

- when restarting, the laptop always displays the message 'Alert!' TPM Device is not detected'

- when manually enabled in BIOS, TPM 2.0 laptop does not do this and TPM remains disabled

- when trying to disable TPM-related functions in the console in Win 11, the following message appears: 'The device is not ready for use (0x800710DF)'

- when trying to update TPM (TPM Update Program), the following message appears: 'The system TPM query failed'

- TPM is not visible in the device manager in Windows 11 even when showing hidden devices is turned on

- when turning on tpm.msc in Windows 11, it shows: 'Cannot find a compatible TPM module'

- when turning off in Windows 11, the laptop only goes to the login screen

- the laptop takes a very long time to boot (30-40 seconds)

- the laptop displays Windows 11 messages that this system is not compatible with my laptop.

Has anyone on the forum encountered something similar? Maybe someone would have some advice?