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April 19th, 2024 04:38

Touch pad not working : two fingers scrolling or drag and drop ineffective

I have a Latitude E7450

Recently my touch pad doesn't work fully. I am not able to scroll with two fingers, drag and drop or click and select. I am however able to use it as a regular mouse and click on things.

I have checked the driver, but when I try to update it, it says that it is already the most up to date version (2019). I tried updating Windows 10 itself, but that hasn't changed anything.

What else could I try?

Thanks for your help in advance!

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16.8K Posts

April 19th, 2024 07:55

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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