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May 2nd, 2024 10:29

G7 7588 Hardware Scan PCI Status Tests - D0702

Dell G7 15 7588

Dell G7 15 7588

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Hi,

GPU Specs - G7 7588 Nvidia GeForce GTX 1060 MaxQ 6GB

I noticed my games were crashing all a sudden with an error along the lines of "Graphics Driver Failed". So I tried updating drivers through the Nvidia website and the issue still persisted, then I tried to perform a clean installation with DDU and while reinstalling the latest driver, the installer threw an error Nvidia Graphics Driver Installer Failed. I performed a hardware scan on the support assist app and got two failed result as follows:

- PCI Status - Fail

- PCI Status Tests - D0702

- Video Card - Fail

- PCI Status Tests - D0702

 

Can anyone help me figure how to fix this issue and perform a clean installation of the drivers. 

Thanks!

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May 3rd, 2024 10:17

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