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Display flashes to black when not being used
Inspiron 15 3520
When I am not using my laptop, it flashes to black screen, then back to normal. It has been doing this since I received it. I have gone through the process of updating all drivers, BIOS, etc. but the issue still exists. The issue has never happened when I am actively using the laptop, but does happen when I am listening to an audio or video online, but not using the keyboard or mouse.
DELL-Jesse L
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May 1st, 2024 08:52
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.