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Coil whine Dell Inspiron 16 Plus 7640 when connected to WD22TB4 dock
A couple of weeks ago I bought a Inspiron 16 Plus (7640) and build quality / performance wise it is a nice notebook, but it has one major flaw.
The problem is: When the notebook is connected to the WD22TB4 dock, is at 100% state of charge and the CPU utilization is below 50% it has significant amount of coil whine. It is at such a high pitch and noise level that you can clearly hear it over the fans spinning and it is very distracting/annoying.
When I connect the 130W USB-C charger it doesn't have that issue. It is also not a problem of the dock since my old XPS 15 and work notebook don't have that issue.
I already contacted support and they sent me a replacement unit that has the exact same fault.
So either I'm incredibly unlucky, because I both units have this issue and i could not find another post about this problem or this is a hardware design fault of this notebook.
Has anyone else had a similar problem with this combination Inspiron 16 Plus (7640) + Dell WD22TB4 ?
To the Dell support:
- Yes the drivers on the notebook are all up to date
- Yes the dock and its driver are up to date
- Yes Windows is up to date
Solutions I already tried:
- I already reset the UEFI back to factory settings --> Same issue
- Disconnected both monitors, usb devices and everything else from the dock --> Same issue
- Additionally connected the 130W barrel charger, to the notebook while it is connected to the dock via USB-C / Thunderbolt cable --> Same issue
- Tried every charging mode that is available in the MyDell app --> Same issue
- Deactivated dynamic charging in the MyDell app --> Same issue
- Even ordered and tried another WD22TB4 --> Same issue
- Tried it with my old Dell WD19TB dock --> Same issue
I'm very thankful if anyone has another suggest I could try, otherwise I'm just gonna send both of them back.
jerome B53
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May 1st, 2024 16:11
Hi,
Same problem like me with XPS 17 9730 and WD22TB4
Coil Shine from W22TB4 when i plug on my DELL
The last chance, and it's run with no problem : find a DELL docking TB16 with 240W power supply : With this, no problem ! @dell : can you fix it, it's crazy like the old TB16 running perfectly and new W22TB4 can coil whine... bad quality i think. I'm not happy by DELL for this part.