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Information about employment at Dell
Greetings, all. I'm looking for information about possible employment at Dell as a remote phone support tech (if such a position even exists). I've worked on Dell systems almost from the very moment the company came into being, was once a Field Service Tech providing warranty repair and support, and have worked as an IT / desktop tech at Federal locations for about 17 years (all locations used pretty much exclusively Dell computers). After almost 40 years in the 'biz', I'm looking to slow down a bit and try to work from home, again providing phone support to customers. If anyone here has any information to guide me along these lines, I'd appreciate hearing from you. THANKS!
abigial
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May 13th, 2024 20:43
You might want to directly explore Dell's career portal for remote support positions. Given your extensive experience with Dell systems and IT support, you could be a valuable asset to their remote phone support team. Make sure to tailor your resume to highlight your familiarity with Dell products and your extensive background in IT support. Good luck with your job search!
Brian.B
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May 14th, 2024 15:52
@abigial Thanks for the advice! I did actually look over their career portal, but didn't notice anything specifically mentioning 'working from home' as a customer /phone support rep, but will look again. It would be nice if I could even just find a direct phone number for their HR dept., but companies these days seem a bit 'dodgy' about posting that sort of contact info for some reason. THANKS again! B.