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Dell Rewards

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The more you shop, the more you earn.

Join Dell Rewards for free and get 3% back in rewards* to use on thousands of top-brand electronics.

View Rewards in My Account

How does Dell Rewards work?

Sign up for Dell Rewards for free, or if already a member, sign in to your My Account to unlock fantastic perks and get valuable rewards to shop the tech you love.

Get rewarded

  • Earn points on qualifying purchases
  • Engage with Dell Rewards and earn points for activities such as signing in, playing games and filling out your profile

Redeem

  • Convert points to Dell Dollars to use on your purchases
  • Visit the Rewards Store to redeem points for special member-only offers

Visit Your Dell Rewards MyAccount to Learn More

How to earn Dell Rewards points

There are many ways Dell Rewards members can earn and redeem points toward future purchases.
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Member exclusive offers and extra perks

Member-only Dell & Alienware Offers

Upgrade your life

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Exclusive Partner Offers

Enhance your tech experience

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Play Games

Earn prizes, enjoy bonuses

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Get Involved

Connect in communities with people like you

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Frequently Asked Questions

Dell Rewards is a free way to unlock fantastic perks and get valuable rewards for using Dell.ca to shop the tech you love. Joining Dell Rewards in Canada lets you earn points on Dell purchases which can be redeemed in Canada for dollars-off your next great Dell purchase, special offers and more. Dollars-off will be in the form of rebates called 'Dell Dollars'. Earn points easily by buying products at Dell.ca or by visiting the Dell Rewards Store and playing fun instant-win games for a chance at points. You can even earn points just for simple Dell Rewards activities like filling out your profile. Plus, you get member-only offers for extra savings.

Becoming a Dell Rewards member is easy! -Visit https://www.dell.com/en-ca/lp/dell-rewards, click “register now” to create a new My Account, and check the box to register for Dell Rewards, or -Tell your phone or chat rep that you would like to join. Your phone or chat rep will support you with creating a My account if needed and your registration for the program.

Already have a Dell.ca My Account? Simply click "join for free" in the Dell Rewards box located in the upper right corner on the My Account homepage to opt in to the Dell Rewards program when you’re logged in - you’ll receive a welcome email to confirm your membership. Be sure to check your junk/spam folder.

If you want to participate in the Dell Reward program of multiple countries, you must have or create a My Account in each country using a different email address for each. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred.

There is no fee to join and no ongoing membership fee.

No, Dell Rewards and My Account are not the same, however Dell Rewards members use My Account to track their rewards. Customers must create a My Account when registering for Dell Rewards. For customers who already have a My Account, Dell Rewards registration and benefits are available through your My Account.

Simply log in to your Dell My Account and you'll earn points on qualifying purchases from Dell, plus any extra points offered for participating in activities in the Dell Rewards program, such as filling out your profile. Offline purchases are also elibigle to earn points; just make sure you use the same email address that you used to register for Dell Rewards.

We make every effort to quickly post your points to your My Account. Typically this happens within 30 business days after your order's ship date. During peak seasonal periods, please allow for an additional 5-10 business days or longer for points to post.

You need to have earned a minimum of 1,000 points in order to convert these to $10 in Dell Dollars. Dell Dollars are issued in $10 increments.

You can earn a maximum of 100,000 points in a 3-month period based on Dell's fiscal calendar. Dell's fiscal calendar begins in February.

You can convert points to Dell Dollars and apply that to your purchase directly from your cart if you are logged in to Dell My Account. Or you can access the Dell Rewards Store (via Dell My Account and then the Dell Rewards tab). There, you can redeem your points online for a Dell Dollars or opt to call in to use your points. Points can be redeemed for Dell Dollars in $10 increments.

Yes, you may access member-only benefits in the “Benefits” section of My Account>Dell Rewards as well as via Dell Rewards email communications. No points required; please enjoy benefits just for being a member. For Dell benefits, simply copy and paste the coupon code at Dell.com checkout. For Partner benefits, complete the checkout process through the Partner website.

There's a lot of payment flexibility, and Dell Rewards members earn points with most payment methods for purchases on Dell.ca. However, there are three payment methods ineligible to earn Dell Rewards points: 1) Promo eGift Cards, 2) any balance paid with redeemed Dell Dollars, and 3) any portion of a transaction paid with a special offer. Multiple payment methods may be used for one purchase, but you will only earn Rewards on the amount of the balance paid with an eligible payment method. Additionally, exchange and concession orders may not be eligible.

Your points are calculated before tax.

No. Dell Outlet orders are not eligible to earn points.

Certain third-party products are not eligible to earn points. Eligible third-party products will show the Dell Rewards points that can be earned if purchased.

Absolutely! Just let your rep know that you're a Dell Rewards member. For offline purchases, the order must be placed using the same email as your Dell Rewards account.

Yes, your Rewards will expire after one-year of inactivity. Points and Dell Dollars will each have a different expiration date based on the date they are issued. Rewards Points and Dell Dollars will expire following one-year of inactivity during which you have not received or exchanged any points or Dell Dollars, as applicable. An expiration notice will be sent specifying the date of Points or Dollars expiry at least 30 days, but not more than 60 days before the date of expiration. The expiration will show on your account on the 15th day of the month after expiration.

Yes, Dell Dollars are issued in $10 increments. For example, if you redeem 1000 points, you will receive a $10 Dell Dollars. If you redeem 4000 points, you will receive $40 Dell Dollars.

If you only use a portion of your Dell Dollars amount, the remainder is still available to use on another exciting Dell purchase until the expiration date of your remaining Dell Dollars balance.

Yes

Yes, just let your rep know you have Dell Rewards points you would like to convert to a Dell Dollars.

Returned or cancelled purchases will be refunded according to the way they were paid. Any portion of the purchase using Dell Dollars will be automatically returned to the member’s Dell Dollars balance. The value of any Special Offers will need to be returned manually. Members should contact Customer Care at 866-640-3355 to have the Special Offer value applied to their replacement order or corresponding points returned to their Rewards Points balance.

Occasionally, your welcome email will fall into your junk or spam folders. Be sure to check the inbox of the email address you used to register with Dell Rewards.

At Dell.ca, select “My Account.” Then select “Forgot my password” from the drop-down menu. Insert the email address you used to create your My Account and register for Dell Rewards and click “Reset Password.” You will receive a prompt to reset your password via email.

While signed onto your My Account at Dell.ca, you can select “customer information” under “My Account Settings” to update your Dell Rewards account preferences.

No, due to program and currency variations, having an account in multiple countries is not possible. Please enroll in the country in which you reside.

To cancel your membership, log in to your MyAccount, navigate to Account Setting > Manage Communications. You will be able to opt out of the Dell Rewards program from this page. Please note you will no longer earn Rewards points on future purchases and access to other program benefits will be removed. If you cancel your membership in error, you can recover your Dell Rewards Account by clicking any Dell Rewards “Join for Free” link on Dell.com and re-registering for the program using the same email address you were previously enrolled with. Any Rewards still tied to your account will have maintained their previous expiration dates.

No. The Dell Rewards points are earned on each individual order, so registering multiple email addresses won’t allow duplicate points.

No. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred.

No. Dell Rewards points and other program benefits will only apply to purchases placed at the time of or after program enrollment.

No

No

No

Please check the Dell Rewards tab after logging in to Dell MyAccount.

These are limited-time offers where members can redeem points and get a better savings percentage off than regular Dell customers.

In your Dell Rewards account, you can access exclusive games and play to win points.

Earn points just by interacting with the Dell Rewards program for simple activities like filling out your profile.

If you still have questions after reviewing our FAQs, please visit the Dell Order Support website at www.dell.com/orders.

You can reach out to privacy@dell.com.

To receive points on your purchase, you must use the email address you registered with as your "billing" email address.

No.

No.

1 point is equal to 1 cent. For example 100 points are worth CAD $1 dollar.

Terms & Conditions

Dell Rewards Program Terms
These Dell Rewards terms (the “Terms”) are between you and Dell Canada Inc. 501-155 Gordon Baker Road, North York, Ontario (“Dell”) and govern your participation in the Canadian Dell Rewards loyalty program (the “Program”) and set forth all rights, requirements, rules and conditions of your membership and participation in the Program. These Terms are in addition to any other Dell terms that you agree to in connection with your Dell purchases or use of other Dell services. By registering for and participating in the Program, you agree to these Terms, which Dell may update from time to time without prior notice. Dell reserves the right to modify or discontinue the Program at any time and for any reason and will use reasonable efforts to provide advance notice of any material changes to the Program via Dell My Account (“My Account”) and email.

Eligibility and Participation Requirements
The Dell Rewards Program and associated benefits are available only to individuals who meet the criteria for Program membership as defined by Dell below. To qualify for the Program and Program benefits, you must be a Consumer, or a representative of a Small Business, defined as a commercial entity with up to ninety-nine (99) employees. The following categories are ineligible for Program membership:
  1. Minors, as defined by applicable law in your jurisdiction of residence;
  2. Entities with more than 99 employees;
  3. Public customers; and
  4. Resellers.
If Dell identifies that you fall into one of the above categories or that you have otherwise violated these Terms, your membership may be suspended pending further investigation, and you will not receive any benefits or rewards related to the Program until resolved. If Dell, after appropriate investigation, cancels your membership due to a violation of these Terms or other actual or reasonably suspected misconduct or fraud, Dell reserves the right to invalidate any Program benefits earned prior to termination.

To obtain the benefits of the Program, you must maintain a My Account. There is no charge to establish a My Account. If you don’t already have a My Account, an account will be created for you when you register for the Program. Your My Account is where you will receive information about your rewards, including your current rewards balance and rewards expiration dates and other information, including Program updates and opportunities to redeem rewards. Your My Account must remain updated with a valid email address, and you acknowledge that Dell may communicate with you regarding updates to the Program and your rewards. You acknowledge that all data provided in connection with your My Account and the Program will be collected and used in accordance with Dell’s Privacy Statement. Your name, contact information and transaction history will only be used in relation to your My Account and Dell Rewards account. You are responsible for maintaining the security of your My Account and My Account password. This program is a country-based program. If you decide to participate in the Dell Reward program of multiple countries, you must have or create a My Account in each country using a different email address for each and will be subject to the Terms and Conditions for the registered country. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred.

Earning Rewards Points

As a member of the Program, you are eligible to earn rewards in a variety of ways, including by shopping directly with Dell at www.dell.com/en-ca or via phone with a Dell representative at 1-888-749-0292 engaging with select Dell content, and other methods that may be communicated by Dell from time to time. Rewards are issued in the form of Points (“Rewards Points” or “Points”) which are typically deposited into your My Account within 30 days (usually when your order ships).

You can receive up to 3% of the Dell product purchase price before tax in Rewards Points per transaction for purchases made in the Canadian online Dell Store at www.Dell.com/en-ca. Rewards Points earned are cumulative and once you reach 1,000 available Rewards Points, your Rewards Points can be converted into Dell Dollars. Dell Dollars represent a rebate which can be applied against future purchases on www.Dell.com/en-ca (excluding Dell Outlet purchases and select third-party products). For every 1,000 Rewards Points earned, you will be eligible to redeem $10 toward a future purchase in Dell Dollars. Dell Dollars are issued in $10 increments. The total amount of Rewards Points that can be earned each Dell fiscal quarter shall not exceed 100,000. (The Dell fiscal calendar begins in February.) Rewards Points can be earned in the following ways:

Rewards Points Expiration

Rewards Points will expire following one-year during which you have not received or exchanged any points. An expiration notice will be sent specifying the date of Points expiry at least 30 days, but not more than 60 days before the date of expiration. The expiration will show on your account on the 15th day of the month after expiration.

Dell will send you monthly notices reminding you of your Points that are expiring. However, it is your responsibility to keep track of your Rewards Points expiration dates. An inactivity notice will be sent specifying the date of Points expiry at least 30 days, but not more than 60 days before the date of expiration.

Redeeming Rewards Points

Members must redeem Rewards Points in the Dell Rewards Store, in their shopping cart (if logged in to My Account) or with a Dell sales representative before the applicable expiration date. Rewards Points can be used/redeemed in a variety of ways, including:
  • Dell Dollars (Future www.Dell.com/en-ca Purchases). Points can be redeemed for Dell Dollars which can be used towards purchases on www.Dell.ca (excluding Dell Outlet purchases and select third-party products). Dell Dollars will expire following one-year during which you have not received or exchanged any Dell Dollars. An expiration notice will be sent specifying the date of Dell Dollars expiry at least 30 days, but not more than 60 days before the date of expiration. The expiration will show on your account on the 15th day of the month after expiration.
  • Special Offers. Dell may offer members the opportunity to redeem Points for special offers on specific products, including from Dell partners. Special Offers represent discount coupons. These offers may be presented to all members or to select members based on expressed interests or level of engagement in the Program. Such offers will be subject to terms and limitations communicated with the offer.
  • Games. Dell may also offer the opportunity to use Points to play games, including for a chance to win prizes.
Rewards Points, Dell Dollars and Special Offers are issued on a promotional basis as part of the Program and have no cash value. They cannot be purchased and cannot be redeemed, in whole or in part, for actual money, transferred to third parties or combined with any third-party Rewards Points. Rewards Points, Dell Dollars and Special Offers can be used in conjunction with other Dell promotions.

Returned or cancelled purchases will be refunded according to the way they were paid. Any portion of the purchase using Dell Dollars will be automatically returned to the member’s Dell Dollars balance. The value of any Special Offers will need to be returned manually. Members should contact Customer Care at 866-640-3355 to have the Special Offer value applied to their replacement order or corresponding points returned to their Rewards Points balance.

Additional Program Benefits

In addition to being eligible for Rewards Points, Program members may receive access to member-only offers (conditions may apply) and other benefits from time to time, such as events, exclusive content, and member-only discounts. These may be limited time offers and/or targeted based on your expressed interests or level of engagement in the Program.

Membership Cancellation

To cancel your membership, log in to your MyAccount, navigate to Account Setting > Manage Communications. You will be able to opt out of the Dell Rewards program from this page. Please note you will no longer earn Rewards points on future purchases and access to other program benefits will be removed. If you cancel your membership in error, you can recover your Dell Rewards Account by clicking any Dell Rewards “Join for Free” link on Dell.com and re-registering for the program using the same email address you were previously enrolled with. Any Rewards still tied to your account will have maintained their previous expiration dates.

Limitation of Liability

Under no circumstance will Dell be liable for any indirect, consequential, exemplary, incidental, or punitive damages, including lost profits, even if Dell has been advised of the possibility of such damages. YOU AGREE THAT DELL’S LIABILITY IN ANY DISPUTE WILL BE CAPPED AT THE TOTAL AMOUNT YOU SPENT ON ELIGIBLE DELL ORDERS AS A PROGRAM MEMBER IN THE LAST 12 MONTHS.

Miscellaneous
  • These Terms do not create any legal relationship between you and Dell.
  • Dell’s failure to enforce a right does not mean that Dell has waived that right.
  • Dell may assign its rights under these Terms, but you may not do so.
  • These Terms, in addition to any other Dell terms you agree to in connection with your purchases or offers you accept, comprise the entire agreement between Dell and you about your participation in the Program.
  • Dell is not responsible or liable for any technical, hardware, software, server, website, or other failures outside our control that prevents you from participating in the Program.
  • Dell is not responsible or liable for any technical or other failures which result in additional Rewards Points being added to your My Account in error, and Dell shall have the right to remove such Rewards Points from your My Account at any time and without notice. In the event, any purchases are made using such Rewards Points, Dell shall not be liable to honor such purchases.

Governing Law and Jurisdiction

This Program and these Terms will be governed by and construed in accordance with the laws of the Province of Ontario, and the laws of Canada applicable therein. To the extent permitted by law, the applicable courts located in Ontario will have exclusive jurisdiction for any disputes. You agree to submit to the personal jurisdiction of the applicable courts located in Toronto, Ontario, and agree to waive any and all objections to the exercise of jurisdiction over the parties by those courts and to venue in those courts.

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