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EndPoint Software Terms and Conditions

EndPoint Software Terms & Conditions

THESE TERMS AND CONDITIONS (THE “TERMS”) APPLY TO SUBSCRIPTION BASED LICENSES FOR THE ENDPOINT SOFTWARE IDENTIFIED BELOW. PLEASE READ THESE TERMS CAREFULLY BEFORE ACCEPTING THESE TERMS OR ACCESSING OR USING THE SOFTWARE. BY PLACING AN ORDER FOR THE SOFTWARE OR ACCESSING OR USING THE SOFTWARE, YOU ACCEPT AND AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, OR DO NOT HAVE THE AUTHORITY TO ACCEPT THESE TERMS, DO NOT SUBSCRIBE TO, ACCESS OR USE THE SOFTWARE.

FOR PURPOSES OF THESE TERMS, “ENDPOINT SOFTWARE” INCLUDES ANY OF THE FOLLOWING CURRENTLY AVAILABLE SOFTWARE AS A SERVICE OFFERINGS THAT YOU SUBSCRIBE TO WITH DELL:

· VMWARE WORKSPACE ONE
· VMWARE CARBON BLACK
· CARBONITE
· ABSOLUTE
· SECUREWORKS MANAGED SERVICES
· NETSKOPE

1.    Your use of the EndPoint Software and any changes or additions to the EndPoint Software (collectively, the “Software”) is subject to the Dell Cloud Solutions Agreement located at www.dell.com/learn/ca/en/cacorp1/terms-conditions/cloud-solutions-agreement-ca (the “Cloud Solutions Agreement”).

2.    In addition to these Terms and the Cloud Solutions Agreement, each Software solution is subject to a separate software license agreement that will be presented to You during the onboarding, installation or provisioning process. By accepting these Terms, You hereby accept and agree to comply with the terms of the applicable software license agreement.

3.    You consent to the collection and transfer of Your personal information to provide You with the Software. We will not access or use Your personal information except as necessary to maintain or provide the Software, or as necessary to comply with applicable law or regulation, legal process or a binding order of a government body. We will only use Your personal information in accordance with Dell’s Privacy Statement, which you can access at www.dell.com/learn/us/en/uscorp1/policies-privacy-country-specific-privacy-policy.

4.    ProSupport for the Software may be available for purchase from Dell and is subject to the Service Description located at www.dell.com/servicecontracts/global.   

5.    These Terms commence on the date you place your order and shall continue until all Software subscriptions and associated services (if any) have expired or been terminated. Each Software subscription will continue for the term applicable to Your order and will automatically renew in accordance with these Terms unless Your subscription is otherwise cancelled or terminated. Auto-renewal ensures continued use of the Software until You choose to cancel, with no need to keep track of renewal dates. Dell will automatically renew your subscription using the payment method on file until you choose to cancel all or part of your subscription.

6.    Each Software subscription will be billed in accordance with the applicable option described in the table below and selected by You at the time of purchase. On the renewal date, your subscription will be automatically renewed for another term equal in duration to the initial term. You must cancel your subscription prior to the applicable renewal date in order to avoid renewal charges.

For Annual Subscriptions:

  • The Annual Renewal Date for Your Software subscription will be one year from the coverage start date listed on your invoice.
  • You will be charged immediately for the first year.
  • The payment method You designated at the time of purchase will be used for the annual renewal charge and any additions. You may update Your payment method at any time.
  • Subsequent Software subscription purchases will be prorated to the coverage end date and charged on the following 15th of the month (e.g., if you add seats on August 30th you will be charged the prorated amount on September 15th).
  • Your subscription will automatically renew each year on the Annual Renewal Date and you will be charged on the following 15th of the month.
  • Items removed from your Software subscription prior to the Annual Renewal Date will not be included in the next annual renewal.
  • 35 days and 15 days prior to each Annual Renewal Date, Dell will notify you of the exact amount of the renewal charge via email. Note that the renewal amount may change if you add or remove items from your subscription after the notice.
  • You can cancel the entire subscription at any time. Cancellation must be requested prior to the Annual Renewal Date to avoid the charge.


For Monthly Subscriptions:

  • The Monthly Renewal Date for your Software subscription will be the 15th of every month.
  • The payment method You designated at the time of purchase will be used for the monthly charge. You may update Your payment method at any time.
  • Your initial purchase will be prorated to the next Monthly Renewal Date (the following 15th of the month) and the prorated amount will be charged immediately.
  • Subsequent Software purchases will be prorated to and charged on the next Monthly Renewal Date.
  • Your subscription will automatically renew and you will be charged every month on the Monthly Renewal Date until you cancel.
  • Items removed from your Software subscription prior to the Monthly Renewal Date will not be included in the next Monthly Renewal.
  • You may request cancellation of your entire monthly subscription at any time. Cancellation must be requested prior to the Monthly Renewal Date to avoid the next charge.

 





7.    Cancellation and management of your Software subscription is available within the Online Portal or through Dell_Data_Software_Assist@Dell.com

8.    To update your payment method, change your address or view billing history, use Billing Accounts within the Dell Digital Locker. Please use the Dell.com account associated with your billing email address to login.

9.    Dell reserves the right to cancel orders as a result of pricing or other errors.

10.    You may contact your Dell sales representative for assistance with obtaining a copy of any of the documents referenced herein.


Rev. March 1, 2021